Lowe's Home Improvement is a well-known home improvement chain that offers a wide range of products including appliances, gardening supplies, tools, and hardware. With its in-store shopping, kerbside pickup, and delivery options, Lowe's aims to provide convenient and efficient service to its customers. Located at 2 Walton Dr, Parkersburg, WV, United States, the store is open from 6 AM to 9 PM on most days, making it accessible to individuals with different schedules. Known for its first-class service and quality products, Lowe's Home Improvement has garnered a positive reputation among its customers. With a focus on meeting the needs of homeowners and DIY enthusiasts, Lowe's is a go-to destination for all home improvement needs.
Amenities and More
- Kerbside pickup
- Wheelchair-accessible entrance
- Credit cards
- Debit cards
- NFC mobile payments
- In-store shopping
- Quick visit
- Cheques
- Electronics
- Repair services
- Batteries
- Light bulbs
Reviews
They had what we went for. I just strongly dislike the fact that they had no one running registers! Only self checkout available!! I usually carry my bulk items and have a receipt emailed, but if I am forced to self checkout, I use a bag per item and print the receipt. Yes, I believe it will help them waste money on paper and bags.
Home depot will be my next stop, hopefully driving further will result in cashier presence.
They had the flooring I wanted $.67 a sguare foot.
My wife bought a grill for my birthday and the igniter didn’t work. We took it back to exchange it. The old lady up at customer service had an absolutely terrible attitude. She acted as if it was an absolute inconvenience for her, although she was doing nothing when I walked in the door. I tried to be positive and understanding because maybe she was having a bad day. But the experience continued to get worse as the transaction proceeded for me and everybody else around as they walked in. While I was waiting for her to get help, another gentleman approached because somebody hit his vehicle in the parking lot. He politely just asked if she could page somebody to get in contact with the owner of the vehicle. Her reply was “I don’t know what to tell you. It would be best if you just stayed out at your truck until whoever it was came out.” In short she was, quite frankly a crotchety old bat, and an incredibly poor reflection of customer service at any Lowe’s store.
Customers that may need help. Might as well forget it. I have never had such a hard time getting a question answered. One employee walked right by and I asked for help. He was on his cell phone, looked at me and kept walking as if his phone was more important. What happened to no cellphones while on the clock? I hate it.
I do not like shopping at your South Parkersburg store here and then when coming to the "automated" checkout being disrespected by an older female lady for not wanting to check myself out! It seems it is an imposition to have to help me check out, and as a Veteran, I feel my Veteran hat caused her some problems. And this is the second time this has happened with the same lady!
I have always appreciated Lowes and the discount they give for America's Vets and have spent a lot of money there down through the years. However, I do not intend to spend any more of my time or money with Lowes going forward. This person needs an attitude adjustment or moved somewhere in the store AWAY from the public...
It's our only construction store basically, prices are competitive but very understaffed. Not good for a quick stop to get in and out. Usually 1 cashier at contractor area and also lawn and garden. The sales that they make in the first hour for contractor area pays for entire day of employees staffed.
If there was competition, im sure they would change this , so be prepared to allow 30 minutes a trip.
This is now multiple times at this Lowe’s in south Parkersburg that we have showed up to buy an item that online says is in stock. To find out that they never update their system or even care if you drive over to buy a product that they say they have in stock, we talked to multiple employees and they all said we’ve never even seen that product and yet no one said they would take the time to fix or address the issue. I would recommend Home Depot or Menards
I love doing home improvement stuff and I also love gardening. This is my go to anytime I need something. My only issue is the difficulty in finding not so common items and the difficulty in an employee understanding exactly what I need. If you need a not so common item than I would do your research before you go and maybe try to find the item on the website because it will tell you exactly where it is in the store which is an awesome feature.
Location
2 Walton Dr, Parkersburg, WV 26101, United States
Hours
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Monday
06:00 AM - 09:00 PM
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Tuesday
06:00 AM - 09:00 PM
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Wednesday
06:00 AM - 09:00 PM
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Thursday
06:00 AM - 09:00 PM
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Friday
06:00 AM - 09:00 PM
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Saturday
06:00 AM - 09:00 PM
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Sunday
08:00 AM - 08:00 PM
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